Mattering Certification
Modern People × Create Mattering®

Certified Create Mattering Practitioner

Take the next step toward building and scaling a culture where everyone knows they matter.

The NAN™ Model

Mattering, made practical.

Grounded in Zach Mercurio, Ph.D.'s research in The Power of Mattering, the certification teaches you to practise, teach, and scale three behaviours that make people feel they matter.

N
Noticed

People feel seen — their presence and contributions are genuinely acknowledged, not overlooked.

A
Affirmed

People feel valued — their unique strengths and worth are recognised and reflected back to them.

N
Needed

People feel indispensable — they understand how their role and effort genuinely matter to others.

Who It's For

For the people who shape culture.

HR & Talent Development leadersOrganizational Development professionalsLearning & Development teamsInternal executive & leadership coachesPeople leaders responsible for engagement & culture
Especially valuable for organisations seeking to
  • Identify, scale, and measure mattering-centered leadership behaviours at the interactional level
  • Improve well-being, commitment, engagement, and retention
  • Build more human-centered, high-performing cultures
What You'll Be Able to Do

From the science to the everyday.

01Explain the science and impact of mattering at work
02Apply the Noticing, Affirming, and Needing (NAN™) model in real interactions
03Facilitate a proven 3-hour Create Mattering® workshop
04Use the Mattering Self-Assessment and team assessments to drive action
05Guide peer coaching conversations that sustain behaviour change
06Embed mattering into team practices and organisational systems
What's Included

Everything you need to scale mattering.

Two-Day Live Intensive

A live certification experience facilitated directly by Zach Mercurio, Ph.D.

60+ Page Facilitator Binder

Foundational research, templates, scripts, and detailed step-by-step guides.

Digital Resource Database

Assessments, shareable participant materials, slide-deck templates, exercises, and peer-coaching frameworks.

Quarterly Support Calls

A full year of quarterly facilitator support calls with Zach.

Mattering Self-Assessment

A customised online Self-Assessment for Leaders with a shared database to analyse results.

2-Year Internal License

Full internal license to use Create Mattering® materials within your organisation for two years.

Investment & Options

Certify your way.

6–20 participants
$4,000
per participant

Individual & small-group certifications. Minimum cohort size: 6 participants.

Enquire
Enterprise
Volume pricing
  • 20+ participants — from $3,500 / person
  • 50+ participants — from $3,000 / person
  • 100+ participants — from $2,500–$2,750 / person
Talk to Us
Why It Matters

We're facing a mattering deficit.

0 in 10

workers worldwide don't feel someone at work cares about them as a person.

0%

strongly agree someone sees and invests in their unique potential.

~0%

report feeling invisible or flat-out ignored at work.

You can't solve this through a program. You can only solve it through better interactions.

Start Where You Are

See where you stand today.

Before you scale mattering across your teams, get a free read on where things actually stand — for your people and your organisation.

Free · No cost

A quick self-assessment that surfaces how seen, valued, and needed your people feel right now.

Free Mattering Assessment
Free · No cost

A short diagnostic from Reinvention Academy that maps how future-ready your organisation is.

Free Reinvention Diagnostic

Bring Create Mattering to your organisation.

Equip your leaders to build a culture where everyone knows they matter.

This certification is currently available to organisations only — not to independent coaches, consultants, or speakers.

Mattering Certification
Modern People × Create Mattering®

Certified Create Mattering Practitioner

Take the next step toward building and scaling a culture where everyone knows they matter.

The NAN™ Model

Mattering, made practical.

Grounded in Zach Mercurio, Ph.D.'s research in The Power of Mattering, the certification teaches you to practise, teach, and scale three behaviours that make people feel they matter.

N
Noticed

People feel seen — their presence and contributions are genuinely acknowledged, not overlooked.

A
Affirmed

People feel valued — their unique strengths and worth are recognised and reflected back to them.

N
Needed

People feel indispensable — they understand how their role and effort genuinely matter to others.

Who It's For

For the people who shape culture.

HR & Talent Development leadersOrganizational Development professionalsLearning & Development teamsInternal executive & leadership coachesPeople leaders responsible for engagement & culture
Especially valuable for organisations seeking to
  • Identify, scale, and measure mattering-centered leadership behaviours at the interactional level
  • Improve well-being, commitment, engagement, and retention
  • Build more human-centered, high-performing cultures
What You'll Be Able to Do

From the science to the everyday.

01Explain the science and impact of mattering at work
02Apply the Noticing, Affirming, and Needing (NAN™) model in real interactions
03Facilitate a proven 3-hour Create Mattering® workshop
04Use the Mattering Self-Assessment and team assessments to drive action
05Guide peer coaching conversations that sustain behaviour change
06Embed mattering into team practices and organisational systems
What's Included

Everything you need to scale mattering.

Two-Day Live Intensive

A live certification experience facilitated directly by Zach Mercurio, Ph.D.

60+ Page Facilitator Binder

Foundational research, templates, scripts, and detailed step-by-step guides.

Digital Resource Database

Assessments, shareable participant materials, slide-deck templates, exercises, and peer-coaching frameworks.

Quarterly Support Calls

A full year of quarterly facilitator support calls with Zach.

Mattering Self-Assessment

A customised online Self-Assessment for Leaders with a shared database to analyse results.

2-Year Internal License

Full internal license to use Create Mattering® materials within your organisation for two years.

Investment & Options

Certify your way.

6–20 participants
$4,000
per participant

Individual & small-group certifications. Minimum cohort size: 6 participants.

Enquire
Enterprise
Volume pricing
  • 20+ participants — from $3,500 / person
  • 50+ participants — from $3,000 / person
  • 100+ participants — from $2,500–$2,750 / person
Talk to Us
Why It Matters

We're facing a mattering deficit.

0 in 10

workers worldwide don't feel someone at work cares about them as a person.

0%

strongly agree someone sees and invests in their unique potential.

~0%

report feeling invisible or flat-out ignored at work.

You can't solve this through a program. You can only solve it through better interactions.

Start Where You Are

See where you stand today.

Before you scale mattering across your teams, get a free read on where things actually stand — for your people and your organisation.

Free · No cost

A quick self-assessment that surfaces how seen, valued, and needed your people feel right now.

Free Mattering Assessment
Free · No cost

A short diagnostic from Reinvention Academy that maps how future-ready your organisation is.

Free Reinvention Diagnostic

Bring Create Mattering to your organisation.

Equip your leaders to build a culture where everyone knows they matter.

This certification is currently available to organisations only — not to independent coaches, consultants, or speakers.

Accura Logo

Unlocking the human

We help leaders unlock the human energy needed to
rethink work, lead with clarity and build what comes next.

Contact

PERTH: Level 17, Exchange Tower, WA 6000

SYDNEY: 58 Parramatta Road, Forest Lodge NSW

modern people

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.

Accura Logo

Unlocking the human

We help leaders unlock the human energy needed to
rethink work, lead with clarity and build what comes next.

Contact

PERTH: Level 17, Exchange Tower, WA 6000

SYDNEY: 58 Parramatta Road, Forest Lodge NSW

modern people

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.

Accura Logo

Unlocking the human

We help leaders unlock the human energy needed to
rethink work, lead with clarity and build what comes next.

Contact

PERTH: Level 17, Exchange Tower, WA 6000

SYDNEY: 58 Parramatta Road, Forest Lodge NSW

modern people

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.